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+---
+title: Prism Launcher is always offline?
+color: orange
+aliases: ['reinstall']
+---
+
+If you recently updated Prism Launcher on Windows and you are now unable to do anything in Prism Launcher that would require an internet connection (i.e. logging in, downloading mods/modpacks and more), try uninstalling the launcher and then reinstalling it again.
+
+If you are using a portable installation, it should be sufficient to delete the `tls` folder and then extract the zip again.
+
+See [this GitHub issue](https://github.com/PrismLauncher/PrismLauncher/issues/660) for more information.